Frequently asked questions

We would like to answer the most frequently asked questions concerning a visit atvEberswalde Zoo.

Openening hours
The zoo is open daily from 9 a.m. until dusk.
More information on our opening hours
Entrance fees
A day ticket costs EUR 10.00.
A reduced day ticket costs EUR 5.00.
More information on Prices + tickets
Is there a discounted entry for retirees?
Severely disabled persons, trainees, students, schoolchildren over 17 years of age, volunteers, ALG I and II recipients and holders of the Eberswalde Pass are entitled to a 50% discount.
Pensioners pay the regular admission.
More information on Prices + tickets
What about a group discount?
A group discount applies to 10 people or more.
More information on Prices + tickets
Does a group (children or adults) need to register in advance?
No, groups do not have to register in advance to visit the zoo. Registration is required if you want to take part in a guided tour.
Please register at
Phone 0 33 34/2 27 33 or
More information on guided tours
Is it possible to borrow handcarts?
Yes, you can borrow a handcart for a deposit from us. Unfortunately, reservations are not possible.
Only available from April to October.
Rental price: EUR 3.00 (plus deposit: EUR 20.00 in cash or deposit)
More information on Visitor service
Can I make reservations for a wheelchairs?
Unfortunately, the reservation of wheelchairs is not possible. Lending is free. Call us for further information, we will be happy to help. Phone 0 33 34/2 27 33 or
More information at Zoo barrier-free
Is it possible to pay by card?
Yes, EC card payment is possible at the checkout, unfortunately we do not accept credit card payments.
More information on Prices + tickets
How can I acquire a sponsorship?
There are no animal sponsorships in the literal sense of the word, you can support the Eberswalde Zoo by donations.
More information atSupport
Can I do an internship?
Yes, you can do a student internship at Eberswalde Zoo (from 8th grade).
More information on Student internships
Do you have EUR 450 jobs?
No, unfortunately we do not offer EUR 450 jobs.
More information on Work + internships
Do you rent rooms for private parties?
Yes, please contact the Finesse group at
Phone 0 33 34/20 22 530
Fax 0 33 34/20 22 550 or by
More information on Meetings + celebrations
Is the zoo barrier-free?
Yes, the zoo is mostly designed to be barrier-free.
More information at Zoo barrier-free
Can i bring my dog ?
Yes, you can bring your dog.
He can be carried on a leash free of charge.
More information onVisitor service
When do animal feedings take place?
The schedule of animal feedings can be found here: Animal feedings
Can I purchase vouchers online?
No, unfortunately you cannot purchase vouchers online.
You can order vouchers by E-mail order and transfer in advance. After we have received your payment, we will send you the vouchers by post. Of course, you can also purchase the vouchers directly at the zoo cash desk.
More information at Coupons